Have an issue? Submit a support ticket.


How can I get in contact with support?

For all things support, please submit a ticket above or join our Discord and submit a ticket there.

Our support staff will get back to you as soon as possible!

Where do I report in-game bugs?

Please report bugs using the in-game form as your first option. This can be found in the game’s settings menu.

You can also submit a ticket here or join the Official Discord and create a forum post under the bug section.

How can I request a refund?

In accordance with Steam policy, you can request a refund if you are within 2 weeks of purchasing the game and under 2 hours of playtime.

How do I report a suspected hacker?

Please use the in-game report function to report players suspected of cheating. You may also submit a ticket above. If you are a part of the Official Discord, our team can also assist by creating a support ticket there.

Who do I contact if I have any issues with Twitch Drops?

Please check out the Twitch Drops FAQ.

If you are still experiencing issues, please submit a ticket

‍Some of the most common issues include not being granted the in-game reward after receiving the drop and not having the campaign applied to your account as you stream.

How do I appeal my account ban?

Join the Official Discord and create a ticket or submit a ticket above.

The staff will conduct a review after you’ve provided the necessary information.

Still have questions?
Email us at